Accessibility Policy

Plain-language summary

Accessibility is a commitment we own, not an enhancement we defer.

Our websites and apps must always meet at least WCAG 2.2 Level AA.
“Be inclusive” is one of our values — equal access and equal opportunity for everyone.
We know we are not perfect; we fix barriers as we find them and as you report them.
Tell us about any barrier and we will respond and put it right.

1. Our commitment

Lingu’s websites and applications must at all times satisfy at least Level AA of the accessibility standard WCAG 2.2.

2. Why it matters

One of our organisation’s values is “be inclusive”. This means we at Lingu particularly care that all people have equal access and equal opportunities.

Statistics show that one in five adults has a permanent need for assistance in one form or another. In addition, everyone can have temporary or situational accessibility needs — for example carrying something in one hand and having only the other free to perform a task. Universal design is therefore great design — for everyone.

Diversity is essential for creative thinking and building great products and services. Embracing our differences is core to building a vibrant culture and catalysing innovation. Recognising, praising, and enhancing each other’s unique abilities, and treating each other with respect and trust, is one of the keys to our success.

3. Accessibility objectives

Lingu’s goal is that our web solutions always satisfy at least Level AA of WCAG 2.2. We will:

use clear and understandable language;
offer website translation into as many languages as possible;
offer simple options to enlarge the font, turn on high contrast, and turn sound effects on or off;
continuously correct WCAG errors;
make the content readable with screen readers, including image descriptions;
put an alt attribute on every image that is not a pure design element.

4. Known limitations

We recognise we still have a way to go to realise this vision. Please help us get better at universal design. If something on our site does not work, the language is heavy or difficult, or a function is missing or broken, we would appreciate hearing about it so we can improve.

5. Give us feedback

If you have feedback about accessibility, please contact us by e-mail: hello@lingu.com. We aim to acknowledge accessibility reports within five working days and to provide any affected information or function in an accessible format on request.

6. Scope of this statement

This statement applies to the following:

lingu.com
lingu.no
the Lingu mobile app